MobileCierge Launches World’s First Mobile Personal Assistant Service
New Mobile Service Offers the Convenience of a Personal Assistant Combined with Global Emergency Assistance
Stevens Point, Wis., —December 4, 2006— MobileCierge, a pioneer in Mobile Personal Assistance services and Noel Group member company, today announced the first Mobile Personal Assistant (Mobile PA) service that offers subscribers affordable personal, emergency, medical and travel assistance from anywhere in the world, 24-hours a day. For the first time, everyone can enjoy the convenience of a personal assistant always at their fingertips and have worldwide access to emergency services. MobileCierge is a 24-hour, 7 day a week service staffed by live assistance professionals who have provided global assistance infrastructure for companies such as American Express, Disney and General Electric.
“In today’s fast-paced environment, everyone deserves a personal assistant who can help coordinate the growing number of activities and responsibilities that are expected of us everyday,” said Jim Flavell, senior vice president, Noel Group. “People are not only busier, they are also away from home, traveling and out of the office more than ever, in part because they are able to use a wireless infrastructure to facilitate a mobile lifestyle. MobileCierge can help plan and coordinate daily activities and offer the comfort that emergency assistance and medical professionals are always only a call away.”
MobileCierge is immediately available as the 24/7 Assistance service from Handmark® Pocket Express™, which can be downloaded at www.handmark.com for $5.99 per month. MobileCierge can also be purchased directly from the Noel Group by dialing 1-877-CIERGE1.
“The mobile device has become a personal extension of the home and office,” said Douglas Edwards, co-founder and chief marketing office at Handmark Software. “Our customers use their mobile devices for more than just voice communication. They rely on Pocket Express for one click access to news, stocks, sports, weather and entertainment – regardless of where they are. Now with MobileCierge, they can also have the convenience of an on-demand personal assistant always at their side. MobileCierge fills the huge gap between 411 information and 911 emergency services.”
MobileCierge includes the following services:
Personal Assistance – Live concierge professionals can provide restaurant referrals and reservations, access to tickets for important events and activities, expert help locating hard-to-find products and services, ground transportation coordination, and door-to-door deliver coordination.
Emergency Assistance – If subscribers need urgent assistance they can immediately speak to someone who will facilitate any type of emergency assistance they may require. MobileCierge representatives can arrange for roadside assistance, coordinate emergency evacuation, and relay urgent messages to family and friends.
Medical Assistance – MobileCierge representatives have access to 700,000 screened medical professionals worldwide and can provide immediate physician and hospital referrals. The service can be used to dispatch a doctor, facilitate prescription refills or coordinate the immediate replacement of corrective lenses.
Travel Assistance – Expert travel representatives can book flights, arrange car rentals, make hotel reservations and resolve transportation problems while traveling. MobileCierge will find translator or interpreter services, help with currency conversion and offer world-wide travel advice.
"I used MobileCierge to get tickets to a big show in New York - The Christmas Spectacular," said Jennifer Peters, mother of three young children in Dallas, Texas. "I was really having a hard time getting 5 seats together and if they did have them, they ranged in price from $150 - $215 each! The MobileCierge staff was able to get 5 seats together at $96 a ticket, and they were really good seats!"
About Noel Group
The Noel Group is a global services infrastructure, underwriting and real estate investment company that provides 24/7 assistance for its business-to-business customer service operations, concierge services, commercial real estate services, emergency travel services, personal assistance and travel medical insurance services. Noel Group member companies include MarineCierge, MobileCierge (www.mobilecierge.com), TravelCierge (www.travelcierge.com), MultiNational Underwriters and Compass Properties. The Noel Group also customizes personal care solutions to enable organizations to provide exceptional care for their customers and employees. Noel Group was established in 1985 and is the company that built Travel Guard International, the world's leading provider of travel insurance plans, emergency assistance and travel services. For more information about the Noel Group visit www.noelgroup.com.
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MarineCierge, MobileCierge and TravelCierge are trademarks of the Noel Group, Inc. Any other marks used in this document are trademarks or registered trademarks of the manufacturers or marketers of the products with which the marks are associated.
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